General Terms & Conditions

General Terms & Conditions

General

  • Edalleyne-johnson.com is the official website of Ed Alleyne-Johnson. Wingspan Records is a private limited company incorporated in England and Wales with registered number 03061320. Registered address: Prescot House, 3 High Street, Prescot Merseyside, L34 3LD. United Kingdom.

Prices

  • All prices are in GBP (Pounds Sterling)
  • Prices shown are inclusive of UK VAT if applicable. The amount of VAT and the rate applicable will be shown separately in the shopping cart. Delivery charges are inclusive of VAT if applicable and although this will not be shown in the shopping cart, it will be listed separately on your invoice if applicable.
  • Prices correct as of 1st May 2014. Prices can often change due to factors outside of our control such as supplier price increases and fluctuating exchange rates.  Edalleyne-johnson.com will be under no obligation to accept an order for a product (or products) advertised at an incorrect price, although we will do our utmost to supply at the advertised price(s) even if they are in error.

Delivery

  • We aim to dispatch all orders which are in stock the next working day after your order has been placed and although we cannot guarantee this, we often dispatch goods on the same day an order is placed. Orders should be received within seven days.
  • Out of stock orders are usually back ordered at our expense.
  • Free delivery options are available for most products for delivery to most locations.

Privacy

  • We will treat all customer information with the strictest confidence.
  • We will not give or sell customer information to any third party.
  • Edalleyne-johnson.com does not store credit card details nor do we share customer details with any third parties.

Returning Damaged or defective items

  • In the unlikely event that any item is damaged or defective, please return it to us with the original packaging within ten days of receipt and we will replace the item as soon as possible for you free of charge. Please send to: Ed Alleyne-Johnson Returns, Prescot House, 3 High Street, Prescot Merseyside, L34 3LD. United Kingdom.

One Response to “General Terms & Conditions”

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